AI guidance layer for the browser

Support that appears on the screen, not on the phone.

helperflow reads the page your user is actually looking at and draws the next step right on top of it. No screen sharing, no tickets, no video tutorials — guidance in seconds, in any browser tab.

Add to Chrome — free See how it works

Free plan included  ·  Works on any website  ·  No screen recording

  • Published in the Chrome Web Store
  • Tested in SAP, Plesk & WordPress environments
  • No video recording, no data retention
  • Engineered in Freiburg, Germany
app.your-software.com/settings
»
» helperflow ×

Open System Settings in the left sidebar.

Enter the account name in the highlighted field.

Confirm with Save — you’re done.

STEP 1
STEP 2
STEP 3
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Goal: “change my billing address”
< 60 sFrom install to the first guided step — no setup, no admin project.
0Videos, screen recordings or session replays. Ever.
1 clickTo start guidance on the page the user is stuck on right now.
Any web appWorks on software you don’t own — no SDK, no integration, no vendor.

01 / Benefits

Why guidance beats documentation.

Manuals go stale, videos never match the user’s screen, and remote sessions cost a person on both ends. helperflow removes all three.

Nothing to integrate

No SDK, no script tag, no cooperation from the software vendor. If it runs in Chrome, helperflow can guide it — including tools you only use, but don’t own.

Live, not scripted

Classic product tours are recorded once and break on the next release. helperflow reads the current state of the interface every single time, so a redesign doesn’t invalidate it.

Plain language in

Users don’t need to know the vocabulary of the application. They describe the outcome they want; helperflow works out the path through the menus.

One step at a time

Instead of a wall of instructions, the user gets exactly the next action, highlighted where it happens — the pattern that makes people finish tasks instead of abandoning them.

Rollout in minutes

Individuals install it from the Chrome Web Store. Organisations distribute it centrally through managed-Chrome policy with a licence key — no client software, no infrastructure.

Costs you can predict

Usage is credit-based and metered per request, with a free tier to start. No per-agent support seat, no minimum term, no hidden onboarding fee.

02 / In practice

The same problem, two very different paths.

Every organisation already has a way of dealing with “I don’t know where to click”. It usually costs two people and an afternoon.

Without helperflow

  • The user gets stuckSomewhere in a menu, a form or a setting nobody documented.
  • A ticket, a call, a colleagueThe task stops and waits for someone else to become available.
  • Screen sharing or a remote sessionTwo people, one screen, scheduling — and control handed over.
  • Solved once, forgotten twiceNothing is learned, so the same question comes back next week.

With helperflow

  • The user gets stuckSame moment, same screen, same frustration.
  • They ask in the tab they’re inOne click, plain language, no ticket and nobody else’s calendar.
  • The next step lights up on the pageHighlighted where it happens, one action at a time.
  • Task finished — and understoodThe user did it themselves, so the second time they don’t need help.

// No screen sharing. No remote control. No recording of what happened.

03 / Use cases

Wherever people get stuck in a browser.

helperflow runs across many tabs in parallel, so one installation covers every application a person touches during the day.

SaaS onboarding01SaaS onboarding

New users reach their first success without a demo call — guidance inside the product instead of a knowledge base nobody opens.

Internal tools and admin panels02Internal tools & admin panels

Homegrown back-office software rarely has documentation. helperflow explains it live, without anyone writing a manual first.

IT support and service providers03IT support & service providers

Replace a share of remote sessions: the user is guided on their own screen instead of waiting for a technician to take over.

ERP, CRM and finance systems04ERP, CRM & finance systems

Deep menu trees in systems like SAP, CRM suites or server panels — helperflow finds the path instead of the user hunting for it.

Forms, portals and public services05Forms, portals & public services

Complex applications and official portals become answerable step by step, in the applicant’s own words.

Learning new software06Learning new software

Employees learn by doing the real task, in the real system, at the moment it matters — not in a training session three weeks earlier.

04 / Security & privacy

Built to be defensible in a security review.

helperflow is a guidance tool, not a monitoring tool. It never takes control of the machine and never builds a record of what a user did.

01  INPUT

The active tab

Only the tab the user explicitly asks for help in — never the whole browser, never the desktop.

02  REDUCE

Minimum context

The page is reduced to the context needed to answer this one question, then sent — nothing more.

03  REASON

Model request

A language model derives the next step. The request is transient and is not used to train models.

04  DISCARD

Answer, then forget

The step is drawn on the page. After the response, the context is gone — not stored on our servers.

  • No screen or video recording. There is no session replay and no footage to leak, subpoena or store.
  • No remote control. helperflow shows the user what to do; the user stays in charge of every click.
  • Processed temporarily, not retained. Page context lives for the duration of the request and is not kept on our servers afterwards.
  • On demand only. Nothing happens until the user opens helperflow and asks — it does not watch in the background.
  • No profiling, no data sale. User data is never sold and never used to build behavioural profiles.
  • Operated from Germany. Backend and company are based in Freiburg im Breisgau — one accountable operator, not a chain of resellers.
Read the privacy policy Request the security overview

05 / Pricing

Start free. Upgrade when it saves you time.

Usage is credit-based: every guided request consumes credits depending on its complexity, so you only pay for guidance you actually use.

Free

$0 / month

For trying helperflow on your own everyday tasks.

  • Included monthly credits
  • Full guidance on any website
  • Runs across parallel tabs
  • No credit card required
Add to Chrome

Pro

$15 / month

For people who work in software all day and want guidance always available.

  • Everything in Free
  • Substantially higher credit allowance
  • Priority processing
  • Email support
  • Monthly, cancel any time
Get Pro

Business

Let’s talk

For teams that want helperflow rolled out centrally and billed per seat.

  • Central rollout via managed-Chrome policy
  • Licence key instead of individual logins
  • Tenant-level quota & seat reporting
  • Security overview for your IT review
  • Direct line to the engineering team
Talk to us

A seat is counted per installation and calendar month. Prices excl. VAT where applicable.

06 / Technology partners

Put guidance inside your own product.

helperflow is a guidance layer, not a destination. It can run under your brand, on your application, for your users — and we build the integration together with a small number of partners per year.

  • 01
    Software vendorsShip in-product guidance without building an onboarding team — your users get help on your UI, in your name.
  • 02
    IT service providers & MSPsOffer guided support as a service across your clients’ web applications, with per-tenant quota and reporting.
  • 03
    Enterprises with managed ChromeRoll out to the workforce by policy and co-develop guidance for the internal stack nobody else can support.
Become a technology partner Book a technical walkthrough
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Your usersIn the browser they already use, on the device they already have.
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helperflow guidance layerReads the current screen, draws the next step — your branding, your rules.
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Your applicationUnchanged. No SDK to embed, no release cycle to wait for.

07 / FAQ

Questions people ask before installing.

How does helperflow work?
helperflow analyses the web page you are currently using in Chrome by reading its visible content and its structure. Only the context needed for your question is sent to an AI system, which generates step-by-step guidance shown directly inside the browser. No video recording is involved — only the current page context needed to help you.
Is my data safe?
Yes. helperflow is designed privacy-first:
  • Page content is processed only temporarily, for the current request
  • It is not stored on our servers after the request
  • We do not sell user data and do not build user profiles
  • Only the minimum context required is sent to the AI provider
Is helperflow free?
helperflow uses a freemium model. A free plan with included usage credits is available; once those credits are used, you can upgrade to the Pro plan at $15 per month, or talk to us about a Business rollout.
How does pricing work?
Pricing is usage-based via credits. Each request consumes credits depending on its complexity, the free plan includes a limited number of credits, and paid plans provide a larger allowance. You only pay for what you use.
What can I use helperflow for?
Anywhere you need to understand or complete a task in a browser — onboarding into new web apps, step-by-step UI guidance, internal tool navigation, customer support operations, learning new software, and technical or developer workflows. If it happens in the browser, helperflow can assist.
What makes helperflow different from tutorials or product tours?
Static tutorials and recorded tours are written once and break as soon as the interface changes. helperflow observes the current screen state, understands the exact UI you are looking at, generates context-specific instructions and adapts to any web application dynamically — including software you don’t own and can’t instrument.
Does helperflow work on all websites?
It works on most modern web applications in Chrome. Some highly restricted or protected environments may limit functionality, and certain sites block external script or DOM access. Compatibility is improved continuously.
Can helperflow automate tasks for me?
helperflow provides guided assistance, not full automation. It helps you understand what to do next, navigate complex interfaces and complete workflows faster — you stay in control of every action.
Is helperflow suitable for businesses?
Yes. It is used for SaaS onboarding, internal tools, enterprise workflows, customer support teams and technical environments. For organisations, helperflow can be distributed centrally through managed-Chrome policy with a licence key and per-tenant quota.
Which AI does helperflow use?
helperflow uses state-of-the-art large language models to generate guidance from the current browser context. Only the minimum data required to answer the request is sent, and requests are not used to train those models.

Get started

Try it on the page you’re stuck on.

Install helperflow, open the tab that’s giving you trouble, and ask. The free plan is enough to see whether it changes how your team works.

Add to Chrome — free Talk to us about a rollout

Free plan included  ·  No credit card  ·  Uninstall in one click